I worked with this client to resolve their Google Ads suspension so that they could advertise successfully.
Houston Texas Painters, located in Katy, TX, are trusted experts in both residential and commercial painting, with over 50 years of combined industry experience. Locally owned and operated, the company is fully insured and bonded, providing top-quality services across a range of painting and installation projects.
While they had established a strong reputation in the industry, the company faced a major setback when their Google Ads account was suspended for violating a circumventing system policy. This meant they could no longer advertise, which had a significant effect on their ability to reach new customers.
The Challenge
The suspension of their Google Ads account posed a serious challenge for the business. Without the ability to advertise online, they struggled to maintain their marketing momentum. Although they were unsure of the exact cause of the suspension, they needed expert help to resolve the issue and get their ads back online. After reviewing their account and website, it remained unclear what was causing the violation, leaving the company in need of a solution to reinstate their advertising capabilities.
The Solution
After a thorough review of the account and website, we made several changes to fix the issue. However, the account remained suspended, so we reached out directly to Google for clarification. Google revealed that the suspension was due to issues with the website, including potential malware threats.
In response, we worked with a web developer to resolve the problems flagged by Google. The developer cleaned up the site, addressing the malware and ensuring the website was in full compliance with Google’s policies. Once these updates were completed, we created a brand-new Google Ads account and submitted the ads for approval.
The Result
After implementing these solutions and submitting the ads once again, we were pleased to see that the campaign was approved. The company’s Google Ads are now running smoothly, allowing them to continue advertising their services online without any further interruptions.
By working closely with both Google and a web developer, we were able to help the company overcome the suspension, restore their account, and re-establish their online advertising presence.
