I worked with this client to reinstate their Google Ads presence after their account was unexpectedly suspended. The initial setup had been handled internally, but issues with Google’s compliance policies had prevented their campaigns from running effectively. I paused all previous configurations and started creating a compliant, optimized Google Ads account.
Fusion Acupuncture is a Nevada-based acupuncture clinic specializing in complex and chronic cases. Led by Jade Lee, DTCM, L.Ac, the clinic supports individuals dealing with conditions often left untreated or under-managed by conventional medicine. Their services cover various health concerns, including chronic pain, autoimmune conditions, women’s health issues, and injury recovery.
While the business had been seeing great success with their treatment offerings, their advertising efforts stopped when Google suspended their account. The clinic needed to reactivate their online presence quickly to continue reaching new clients. So, they reached out to me to resolve the account suspension and provide guidance on how to maintain effective and policy-compliant Google Ads Campaigns.
The Challenge
Their suspension created a major obstacle. The clinic’s primary advertising channel was offline, which significantly impacted their ability to connect with prospective clients. While reviewing the account, I identified specific issues related to Google’s ad policies that needed correction before any campaigns could resume.
The Solution
To get their Google Ads account back in operation, I addressed the issues with Google’s compliance policies while ensuring that future campaigns would run smoothly. After carefully reviewing the suspended account and implementing changes, I resubmitted the account through Google’s verification process, allowing us to move forward.
I then set up a new, policy-compliant Google Ads Search Campaign with carefully targeted keywords to reach clients searching for their services in Nevada County. This new setup aligned closely with Google’s policies, which helped the clinic avoid any potential issues moving forward.
The Result
Following the reactivation of their Google Ads account, the clinic was able to seamlessly restart its campaigns, regaining its online presence and reconnecting with potential clients. The new Search Campaign’s targeted approach improved the quality of traffic to their website, attracting more relevant leads interested in their specialized services. With this renewed advertising capability, the company has resumed their mission of helping clients in Nevada County achieve better health and well-being.
